FAQs

FAQ’s

Q. How long does it take to get my order?

A. We aim to dispatch most orders within the same day if placed before 12pm. Any orders placed after 12pm and during the weekends will be dispatched on the next working day.

Q. How do I clean my Gumbies Islander Flip-Flops?

A. We recommend cleaning by hand using warm water and detergent. Use a cloth or something similar that is not abrasive so you don’t damage the canvas footbed.

You can also view our cleaning video and full instructions here: Cleaning Video

Q. How do I return my order?

A. Please fill in the returns slip which you should have received in with your packet. If for some reason there is no slip or you have misplaced it, you can download a copy here: https://www.gumbies.ie/pages/returns

Q. What size should I order?

A. From the feedback we have received from our customer we believe that our sizing is true to size. For example, if you are a UK 6 then we suggest ordering a UK 6. Please refer to our sizing guides for more information https://www.gumbies.ie/pages/sizing-chart

Q. I have a half size shoe size. Which size should I order?

A. As there is only about 0.5cm between half sizes we would recommend going up to the next size. For example, if you are a UK 5.5 we would recommend a UK 6. Please refer to our sizing guides for more information https://www.gumbies.ie/pages/sizing-chart