Use this form to file a warranty claim for your Gumbies product.

Limitations of Warranty

The following are not covered under our warranty:

● Normal wear and tear, improper care, misuse, accidents, neglect, or the natural breakdown of materials over time.

● Comfort issues or improper fit once items have been worn.

● Products purchased from unauthorised dealers, including but not limited to online auction sites, liquidators, consignment shops, private sellers, sales samples, promotional or final sale items.

● Defects caused by the transportation (other than the initial delivery from GUMBIES to the purchaser) or storage of the Product.

● Damage to laces and lace hardware.

Products provided by GUMBIES to fulfil previous warranty claims.

● Alterations and modifications.

Items that have not been cared for as per Gumbies cleaning recommendations.

Your Details

Full Name *

Email *

Product Details & Information about the defect

Style Name *

Size & Colour *

Description of defect *

Let us what happened to your item. Please describe in as much about detail the defect, how it occured and how it effects use of the product.

Images of defect

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

Please send images of the defect. This will help speed up your claim.

Original Order Details

Order Number *

If you don't have an order number please write N/A

Date of Purchase *

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Gumbies - Warranty Claim Form

Your Details

Product Details & Information about the defect

Original Order Details

Thank you for getting in touch!

Thank you for getting in touch!